Terms and Conditions
Our Privacy and Security Pledge to You as a Distributor:
Your satisfaction with this website is important to us. Assuring the privacy and security of all the information you share with us on this website is an important part of that satisfaction. We want to be open and clear with regard to how we handle your personal information. Please find our policies listed below. If you have any questions regarding these policies, we invite you to email us at privacy@forevertheconcept.com.
Thank you for visiting forevertheconcept.com!
This policy addresses the information we collect, how we use it, and how we protect it. All of the information herein applies to Forever the Concept and all its commonly owned affiliated legal entities worldwide, including, but not limited to, Forever the Concept L.L.C. (hereinafter collectively referred to as “FTC”).
PROTECTING YOUR INFORMATION
Forever the Concept L.L.C. (hereinafter referred to as “Forever the Concept”) uses a secure server. The secure server software (SSL) encrypts ALL of the information you provide to us, including your name, address, and credit card number, before it is sent to us so that it cannot be read as it travels to us over the internet. Once we receive it, all of the customer information we collect is protected against unauthorized access. We do this by following these steps: 1.) Firewall – Forever the Concept’s systems are protected 24 hours a day by a powerful firewall that blocks unauthorized entry. In order to gain access to authorized information, the Web browser you are using must know the proper protocol, or language. 2.) Encryption – From the moment information leaves your computer to the time it enters our systems, all online access is encrypted. We employ some of the strongest forms of encryption commercially available for use on the Web today. During any transfer of data, our 128-bit encryption turns your information into a coded sequence with billions of possible variations, making it nearly impossible for unwanted intruders to decipher. 3.) Password protected – Your Forever the Concept account is password protected. 4.) Timed log-off – Forever the Concept’s system will automatically log you off from our website after 30 minutes of inactivity. This reduces the risk of others accessing your information from your unattended computer. 5.) Employee access – We limit employee access to customer information to those who have a business reason to know this information.
Although we intend to take all reasonable steps to prevent the introduction of viruses and other destructive materials or hackers, we cannot and do not guarantee or warrant that this website, or materials that may be downloaded from this website, do not contain such destructive features. We are not liable for any damages or harm attributable to any of the foregoing.
Forever the Concept may share any of your information with companies that provide services to us, including companies that operate outside of the United States. Forever the Concept does not share your personal information with any outside companies or vendors EXCEPT those that are directly related to your FTC business. Any nonaffiliated companies that act on our behalf and receive personal information from us are contractually obligated to keep the information we provide to them confidential.
MAKING PURCHASES WITH YOUR CREDIT CARD
When you order products on the website, we need to know your name, email address, mailing address, credit card number, V-Code number, and expiration date. This allows us to fulfill your order and to notify you of your order status. Again, for your protection and security, all of this information is encrypted before it travels over the internet.
DON’T WANT TO USE YOUR CREDIT CARD ON THE INTERNET?
No problem. Just call the customer service center at (+212) 643-0422.
REGISTRATION
In order to increase convenience and provide special services for frequent users of the website, we require that you register. This registration is open to anyone who wishes to purchase products—both retail customers and Forever the Concept Distributors. To register, we ask you to provide your name, address, credit card billing information, product shipping information, product preferences, and general demographic information. We use this information to make using the website easier for users: a) By not requiring frequent website visitors to re-enter recurring information every time they visit the website. b) To personalize website visits for frequent visitors, we will recommend products that you have indicated you are interested in and welcome you to the website by name. c) By adding your email address to our « opt-in » list to receive email notifications about product specials and other company information via our email newsletter.
You have the ability to view and change any of the information that you have provided to us in your personal profile at any time via the Distributor Website under the My Preference section.
USE OF COOKIES
A cookie is a small text file used by Forever the Concept to identify you. Cookies sometimes receive an undeserved negative reputation because they are used to identify website visitors when in fact, cookies are safe in that: (a) they cannot deliver computer viruses to your computer; (b) other computer servers cannot read them; and (c) personal information cannot be obtained by other computers. Cookies tell us that it is you whenever you return to our website so that we can recall what information you have provided to us in terms of what you like and want to do on our website. We use cookies to personalize your website visits and also to authenticate that visitors coming from other distributor websites are recognized as being customers of a specific distributor. Cookies are simply a unique identifier shared between you and us—we do not share them with anyone else.
SHARING INFORMATION WITH THIRD PARTIES
Forever the Concept does not sell, trade, or rent your information to any unrelated third party. As a Distributor, you agree that we may share your contact information with all of your upline Sponsor(s).
By requesting to be internationally sponsored into another country, a Distributor consents and agrees for the company to transfer any personal information provided in connection with one’s Distributorship to its foreign country’s database(s). All personal information transferred will be protected and governed in accordance with the company’s privacy policies.
There are other situations when we may disclose to third parties the customer information we collect as permitted by law. Third parties could include government entities, courts, or other entities (in response to subpoenas and other legal processes), and those with whom you have requested us to share information.
We may disclose the information we collect to nonaffiliated third parties that are acting on our behalf, including companies that perform support services for us, such as data processors, technical systems consultants and programmers, or companies that provide services and products for our distributors.
LINKS TO OTHER WEBSITES
Forever the Concept contains links to other third-party websites. These websites provide our customers with additional information that may make your Forever the Concept shopping experience more beneficial. All of these websites are owned and operated independently of Forever the Concept. Each has its separate privacy and data collection policies. Forever the Concept has no responsibility or liability whatsoever for the independent actions or policies of these independent websites and is not responsible for the content or practices of such websites.
OPTING-OUT OF EMAILS
Forever the Concept collects email addresses at various points on the website. Most of these areas collect email addresses in a separate database, each with its own « opt-out » option. Providing your email address in most of these areas may be optional. If at any time you wish to stop receiving any promotional email messages from us, simply change the opt-out option in your registration record.
EXCHANGE & REFUND POLICY FOR DISTRIBUTORS
During the respective stated periods of warranty and guarantee, FTC will provide a new replacement of the same product in exchange for the defective product or for one that has been returned to a distributor by a Retail Customer for lack of satisfaction. Such replacement shall be subject to validation of presented proof of timely purchase. In addition, for replacements of products to a distributor for product returns by Retail Customers, proof of sale to the Retail Customer and written proof of cancellation along with a signed receipt for return of funds as well as the return of product or empty containers will be required. Such purchase must have been by the party returning the product. Repetitive returns of the product by the same parties will be rejected.
FTC shall buy back any unsold, salable FTC product that has been purchased within the previous twelve (12) months from any FTC distributor who terminates their FTC Distributorship. Such buyback will be accomplished by the terminating distributor first giving written notice to FTC of their intent to terminate their FTC Distributorship and forgo all rights and privileges relating thereto. The terminating distributor must complete a Product Return form and return all products for which a refund is being claimed, along with proof of purchase to FTC. When the product is returned by a terminating distributor, all bonuses and case credits received by the terminating distributor’s upline for the products returned, will be deducted from the upline. If the case credits were used for any level move-ups of the distributor or upline, those move-ups will be re-calculated after deducting the case credits to determine if the move-ups should remain in force. After verification of the facts, the distributor will receive a refund check from FTC in the amount equal to the distributor’s cost of the products being returned, less the bonuses personally received by them from their original purchase and the cost of handling, freight, and any other appropriate setoffs. After recouping any costs or damages resulting from the terminated distributor’s adverse conduct, if any, FTC will remove the distributor from the FTC Marketing Plan, and their entire downline organization will move up directly under the terminating distributor’s Sponsor in their current generation sequence.
The “Buy Back Rule” is designed to impose upon the Sponsor and the Company the obligation to ensure that the sponsored distributor is buying products wisely. Distributors may not buy more product than they can use for their business and personal needs. The Sponsor
